Starting a Law Firm | Thanksgiving Edition

It is officially Thanksgiving, at least in Seattle. At 12:16 a.m., we've officially entered the day of thanks. Some would say this day of thanks is a slap in the face to the indigenous people of the United States. I get that. But for me, it's a day to eat great food, mingle with my family, and, this year at least, watch some decent football.

But it also means something else. It means I don't have any court tomorrow, or Friday for that matter. It also means that right now I am waiting for my pumpkin pie to finish cooking - that's what Thanksgiving is all about right - late night cooking? And it also means that I have the time to write a ridiculously long starting a law firm post. I'm going to try to answer the questions I could find, review a book, and talk about what's going on in my firm. If you're interested in reading a ridiculously long post, you're in luck!

Mark Cuban's Book Review | How to Win

I bought this book two days ago on amazon.com. It cost me 2.99. Did I learn anything from it? No. Would I buy it again? In a second. It's the type of book I love to read from a successful businessman - it gives at least a partial glimpse into not only what it took to come up with a successful idea but what it took to turn a successful idea into a successful business. Here's a spoiler alert - it takes a ton of freaking work.

If you like to read go out and buy this book. If you don't like to read, go out and buy this book. And then read it. It's a crash course on success. It reads like this:

1. Get an idea in your head;

2. Pursue said idea with passion;

3. Work your ass off;

4. When you think you've outworked everyone, work some more;

5. Rinse and repeat.

What you'll learn from Mark Cuban is what you'll learn if you read any successful person's manifesto on success - work hard, then work harder than anyone else and you'll succeed. Don't do that and you can be mediocre. You can skate by and be comfortable. But if you want to be great, you've got to go for it every day.

Bottom line, read the book. Okay, now on to other stuff.

What Am I Up To Re Starting My Law Firm?

No one ever really asks me this, so I thought I'd ask myself. I've got a couple of things in the works right now. Here's what's going on.

First things first, I'm looking to expand a little bit. I love being a lawyer. It's great. But one person can only do so much work. Two people can do at least twice as much work. Three people three times - you get the idea. In the past couple weeks I've formed an of counsel relationship with a colleague to take care of some of the cases that I know he's good in. And I'm looking for someone to help me out with my DUI case load. Know anyone that can help? Lemme know.

Second, I'm putting together a video for my website. This isn't going to be one of those boring "if you've reached this site you've been charged with a crime. Our law firm is super boring and looks like all the rest but you should hire us" type of stuff. Hopefully it will have some production value. Hopefully it will be interesting. I've got some video people working on it and we are planning on shooting next week.

Third, and finally, I'm tweaking the website again. The current design is okay, but it's just not right. And if it's just not right, then it's wrong. I've got a new designer helping me out and I think the new look is going to be amazing. It's pretty much finalized, so it should be rolling out soon. I think it does a much better job of promoting our message than what I've got now. Hopefully potential clients feel the same way!

Revenue Goals and Projections

This is a two-fer question. The first question I got was related to this year income projections - what was I projecting. The person was asking because they were curious and because they wanted to put it into context with what I was asking for for my search engine consulting business. The second question was where I got my goal number for 2012.

For 2011, I think I'm going to be somewhere above $200K and somewhere below $250K in gross revenue. That's the best I can give you right now. I do a terrible job of keeping track of exactly what's coming in month to month. I just did my quarterly taxes and I was close to $20K a month, which puts me in the realm of where I just said.

To put that into the context of my search engine business, what I'd be paying right now would be about $1,000 a month. But, now that the question's been asked, I think that's about to go up. The reason for that is several fold. First, I'm not even close to maximizing the potential clients I'm getting to my website (that's why I'm putting on a video and revamping my website). And even with my lack of success I'm still doing better than most. Second, that number just doesn't reflect the value I'm providing. $1K per month to make $20K? Someone's getting the short end of that stick and it's me. Third, and finally, you all had the chance to get in on this early and you balked. This is an exclusive offer - when you sign up you automatically freeze out the competition. That means this service is extremely valuable.

Okay, now onto my 2012 numbers. I just looked up what I think I said, and I think I said $350K. Someone wanted to know where I got that number from, so I'm going to tell you. Last year I thought $100K was unreachable, so I made it a goal. This year I thought $250K was unreachable, so I made it a goal. For 2012, $350K seems like a lot - it make me uncomfortable - that means it's a good sign I should go for it.

Wrapping it Up

The pie is done. I'm finally tired. I've probably bored you. Happy Thanksgiving. As always, if you have questions or comments, let me know.

Starting a Law Firm | Marketing a Law Firm

I know I've talked about marketing a law firm many many times, but I just think it's something you can't talk about enough. I met with a guy yesterday who's just opened his practice up here in Seattle, and as I was talking with him I heard over and over what I'm sure many of you are saying when you have conversations with yourself.

Me: What are you doing for marketing?

Him: Not much. I've finally got a couple of paying cases so I'm just trying to work those up.

Me: (Sigh) You've got to come up with a plan to start getting clients. (I tell him what I do).

Him: Yeah, but I hate doing that stuff. It's not fun.

Me: I know it's not fun. But you know what is fun? Having clients to help is fun. Counting money is fun. You don't get to have fun without doing stuff that isn't fun.

Him: I guess...

I'm sorry if this isn't all roses and lollipops for you, but nothing ever is. You've got to be good at something, right? Some sport, some craft, something. Did you just start off good at it? No. And if you say you did you're lying to yourself - ask someone that saw you when you first started out and I bet they'll tell you you sucked.

One thing I'm good at is sports. I'd say I'm pretty good at basketball and okay at golf. But you know what? When I first started out I sucked at both. I had to practice for hundreds of hours at both before I was even mildly good. Think of this marketing work as your practice for being good at starting a law firm.

That's all I've got today for the come to Jesus hard knocks motivational speech. Now let's talk about marketing from a practical perspective.

Before You Start Your Law Firm Draft a Marketing Plan

If you don't do one other thing before you start your law firm draft a marketing plan. You can do it in an hour easily. Here's what you do:

1. Make a list of all the qualities your ideal client has;

2. Think of all the places that person hangs out;

3. Think of all the people that person talks to when they have the problem you can help them with;

4. Make a plan to create a presence in those places your ideal clients go and to create a relationship with the people they talk to;

5. Create a website - and make it not only functional but visually appealing;

6. Start letting people know what you do.

Easy, right? Fun? Not all of it, particularly if you're the "I want to practice law" type of personality. At some point in the day you're going to have to take off your lawyer hat and put on your business hat. It's just a fact.

Some New Marketing Things I'm Doing

Since we're talking about marketing I thought I'd tell you about some stuff that I'm doing to execute my marketing plan.

First, I'm adding an intro video to my website. No, it's not going to be your old stuffy traditional video (think something like this - without the long intro that makes you want to click away before you even hear what the guy has to say). I'm thinking something that's more along the lines of something like this (though obviously made for what I do - and this video is a breakdown of the video I'm talking about - watch the whole thing, you'll learn something, guaranteed). Do you see the difference in the way the videos make you feel? In this business, no matter what type of law you practice, the key to success is showing people not only that you're good at what you do but why they should choose you (and pay you more) than the hundred other attorneys out there doing the same thing.

Second, I'm revamping the website. The look is okay, and it's been working, but it isn't exactly what I want. I think it can be better. So I'm going to make it better. It isn't so much about changing the content (though some of that will be changed) but changing the feeling of the site. Right now it just feels a little too passive. I want people to feel like when they hire us they are getting a champion for their cause.

Third, and finally, I'm doing more to reach out to people physically. I'm sure I've talked about my bar owners plan on here several times, so hopefully you remember what that is. But I'm going to actually pursue that with the vigor that I have my online efforts.

The End of the Year is Near

It's already November. That means several things. First, the holidays are coming up, which is always fun. Second, and most importantly, it's time to start wrapping this business year up and start thinking about next year. It goal making time! I've been making some notes for possible goals for me next year, and you should be doing some of the same. Here are mine (these are both personal and professional - in my mind they are one and the same).

1. $350,000 gross revenue;

2. Get a new car;

3. Pay down current car by at least $10,000;

4. 5 clients in SEO work;

5. 4 trials;

6. Baby;

7. Hire an associate.

These goals are not finalized yet, but should give you an idea of what I'm thinking about. In all honesty, I think the goals aren't ambitious enough. But we'll see what the final ones look like.

Questions, comments? I'd love to hear them.

Steve Jobs' Biography and Starting a Law Firm | SEO Spot Available | Overcoming Fear

As you can tell by the title of this post, this might turn out to be a long one. I've decided to go from two posts per week down to one, so the one per week could turn out to be longer than usual, if I have something to write about (which I do this week). If you don't like it, too bad. Just read the post slower to stretch it out over a week.

I'll give you a brief overview of what I'm going to write about in case you want to skip something or jump around. First, I just finished reading Steve Jobs' biography and I'm going to tell you what I thought about it and what lessons, if any, I plan on trying to take with me moving forward. Second, a spot has opened up for SEO services if anyone wants them. One of the people I was helping, though they'd just gotten on the first page of the search results for their term, decided they didn't have the funds to move forward. Bad for them, good for you. And finally, I'm going to talk about overcoming fear and getting out of the loop that we all find ourselves in from time to time. Here we go!

Starting a Law Firm and Steve Jobs | What You Can Learn

First things first, I'm not going to keep you in suspense - I thought the book was fantastic. As I'm sure you know this book is a full run through of Jobs' life, from start to finish, with everything in between. Although I don't know Steve Jobs, I believe the book is a good recitation of his life, and did a good job capturing who he was as a person and as a businessman. The author was instructed to include all the good and the bad that make Steve Jobs who he is, and that comes through. And included in that life story are a bunch of great lessons we can use to help our business moving forward.

This Book Shows You the Hard Work that Success Requires

One thing I love about this book is its refusal to gloss over the early years, the hard work, the late nights, and the sacrifice that are required to have a successful business. Too often authors decide to glamorize a company as some instant success, some sure thing, when in reality it's anything but that. Okay, now on to some things I thought were cool and interesting.

Differentiate Yourself with User Experience

As you begin to work on your practice and think about ways to get clients (you will spend a lot of time thinking of ways to get clients when you are starting your law firm and when you are growing your law firm) you'll soon come to realize that if you could just show other people what makes you so special then you'd be half of the way there.

One way to do that is to create the best experience out there for your clients from start to finish. And the best thing about this is that it's possible - you can control their experience from the moment they find you or are referred to you for the rest of their interaction with you. It just takes some thought, some planning, some attention to detail, and a commitment to stick to it. If you want, you can create an experience that makes it nearly impossible for a potential client to say no to your services.

Great Expectations Get Great Results

Throughout the book many different people talk about Jobs's "reality distortion field," or his ability to will project to succeed in ways people didn't think were possible. The way he would do it is, for the most part, tell the people working with him that the way he wanted it was the way it had to be, so if it was impossible right now, find a way to make it possible - and most of the time they did.

That lesson carries over to the practice of law in several ways, but for purposes of this blog it's the idea that it's okay to expect success - see the the outcome you want and then go work at it until you make it happen. If you give up before you even try you've already failed.

If You're Standing Still You're Moving Backward

Toward the end of the book Jobs mentions a couple of times reading a book called "The Innovator's Dilemma" which discusses successful company's tendency to languish in their success and miss what should be an obvious shift in the dynamics of their business (see Borders and Blockbuster for concrete examples). He never wanted that to happen to Apple so he was constantly looking for ways to innovate, to stay ahead of the curve. Those lessons can be applied to law firms as well.

No, I know we're not working against the newest technology, trying to find the next big thing, but there are changes to society, to the way we live, to the way we think, to the way we consume information, and to the way we look for lawyers that are dramatically different than they were ten years ago. If you aren't constantly looking around and adjusting your business plan to take advantage of these changes and adapt to these changes, you're going to find yourself at the back of the pack.

It's Important to have "A" Players on Your Team

On of Jobs's core beliefs was that "A" players get you "A" results and everybody else gets you crap. In Jobs's eyes, if you weren't an "A" player, you might as well be an "F" player. He got rid of several people because he just didn't think they were up for the job.

This lesson is maybe the most important lesson of all. The people who work for you, the people you work with, if they aren't the best, they're bringing your work product down. And, likewise, if you aren't bringing your best, you might as well be giving nothing.

Go read the book. You won't be disappointed.

SEO Spot Available

If you remember a while back I let all of you know that I was going to start doing some SEO work for law firms and lawyers that needed or wanted my help. I've had some great success with my own law firm and I wanted to pass the opportunity to get the exposure to potential clients that comes with organic search results on to other people.

I decided to take on two clients, because that's all I had time for. And I did. That was a few months ago. Today, one of them decided they couldn't afford my help anymore. This person, by the way, was already on the first page of Google for his desired keywords (it had been about 10 weeks, which is pretty darn fast). I don't think he had all of his ducks in a row and needed to take care of some other, more basic things first.

His loss is your gain. If you are interested, please email me and we'll chat. I will tell you though, the right person for this has at least one thing in place - a website. It doesn't have to be the best website, but it needs to be up, it needs to be functional, and you need to be willing to make a few minor tweaks to really make it pop. As I said, it can take a couple of months to take effect (and depending on the keywords it can take a little bit longer than that), but once you're up on the top of Google you've got priceless real estate, and that's going to be reflected in your bank account.

Email me if you're interested. If I don't hear any responses I'll ask some other colleagues I know that would be interested in the service.

UPDATE: Spot is filled. Thinking about expanding to add a couple more people - this service is just too important if you're starting out. I'll keep you posted

Starting a Law Firm and Overcoming Fear

If you read this blog at all then you know by now, two and half years into this gig, I consider myself to have moved out of the starting phase of law firm growth and into the growing stage of law firm growth. What that means for me is that if I wanted to tread water, if I wanted to just stand still, I probably could for a while, and I probably have been for a few months. Once you get to that point you have to start doing new things, start branching out, start spreading your wings - but that's scary.

Now, I'm not talking about going into a new practice area or anything like that. I'm a DUI lawyer, and that's what I'm always going to be. What I'm talking about is taking advantage of the marketing systems I already have set up and building additional layers on that to open up my services to more clients. These new layers, though, they're not just new, they're unfamiliar. They're scary.

But you've got to overcome that. That's the fun part of this entire experience - doing things that you probably never thought you'd do. And I'm doing that in three ways:

1. Recognize that the fear isn't rational, that it's made up in my mind.

2. Know that the worst that can happen is you fail - then you just go try it again.

3. Set up real deadlines with real consequences just in case you have a harder time with number 1 and number 2 than you anticipate.

So that's what I did. I had a meeting with my business coach today and we set a hard date to do a couple of things I know I should be doing. And if I don't make that date I'm going to take a $100 bill and burn it up.

The way I see it, I'm letting a lot more money leave my office every month than $100. That's a small price to pay, if necessary, to motivate me to do what I need to do to make my law firm better.

What should you be doing that you're afraid of? Get over it and get started.